Connect HiBob to Metaview
In Metaview, go to Settings → Integrations, find HiBob, and click Connect. Follow the on-screen flow to authorize your HiBob account. You will need:- A HiBob account in the Admins permission group
- The Hiring module turned on in HiBob’s system modules
- A HiBob service user, created under System Settings → Integration Tools → Service users, in a permission group with Hiring → Job Openings → Manage all job openings
- For automatic scheduling, the same permission group also needs People’s data → View on Basic info for everyone, so Metaview can match interviewers by work email
Permissions
The HiBob connection is authorized through Kombo using your service user. Metaview uses that access to read your jobs, candidates, applications, and interviews, and your employees’ names and work emails to identify interviewers. It uses this to schedule the Notetaker, match your calls to the right candidate and role, and enrich candidate profiles. Metaview does not write anything back to HiBob.Kombo is a Metaview subprocessor. Our current subprocessor list is published in the Trust Center, and the terms covering this processing are set out in our DPA. See also Privacy and security.
Features
- Automatically schedule Metaview for upcoming HiBob interviews, with cancellations kept in sync
- Candidate metadata, including name, contact details, job, and location
- Open matched HiBob candidates and applications directly from Metaview
- Use Sourcing to search through your HiBob candidates
What’s not supported
- Adding Notes, TLDRs, or links to HiBob — HiBob doesn’t accept notes through this integration. Copy anything you need into HiBob manually.
- Application Review, stage changes, and rejections — complete any HiBob stage or status changes in HiBob.
- Adding sourced candidates to HiBob
- CVs, application stages, tags, and rejection reasons — this data is not available through the HiBob connector.
Troubleshooting
Metaview will attempt to match your calls to relevant HiBob candidates and applications. Common reasons a call or candidate may not be matched include:- The call or candidate is missing in HiBob
- Duplicate candidates or applications in HiBob
- A mismatch between the Metaview invite and the candidate’s HiBob details
- Insufficient information to identify the candidate
- The meeting type is not set to Job interview or Debrief