# Help Center

- [Get Answers Fast](https://support.metaview.ai/index.md): How can we help you today?
- [What is Metaview?](https://support.metaview.ai/get-started/what-is-metaview.md): Discover how Metaview’s AI platform transforms hiring
- [Quickstart](https://support.metaview.ai/get-started/quickstart.md): Learn how to quickly create an account and begin using Metaview
- [Video tutorials](https://support.metaview.ai/get-started/video-tutorials.md): Short how-to videos created by the Metaview team
- [Navigation](https://support.metaview.ai/get-started/navigation.md): Once you are logged into your Metaview account, you can access our different features using the main menu panel.
- [Notes Overview](https://support.metaview.ai/notes/overview.md): Turn every hiring conversation into structured, decision-ready notes
- [Capturing Calls Overview](https://support.metaview.ai/notes/capturing-calls/overview.md): Every way to get Metaview onto a call — and which one to use
- [Automatic Scheduling](https://support.metaview.ai/notes/capturing-calls/automatic-scheduling.md): Set up automatic scheduling so Metaview joins your calls
- [Manual Invites](https://support.metaview.ai/notes/capturing-calls/manual-invites.md): Manually invite Metaview to upcoming calls
- [Ongoing Calls](https://support.metaview.ai/notes/capturing-calls/ongoing-calls.md): Add Metaview to a call that’s already started or about to start
- [Disabling Capture](https://support.metaview.ai/notes/capturing-calls/disabling-capture.md): Manually disable or manage Metaview scheduling for calls
- [Phone Calls](https://support.metaview.ai/notes/capturing-calls/phone-calls.md): Learn how to connect and record phone calls using Metaview
- [Capture Callbacks](https://support.metaview.ai/notes/capturing-calls/capture-callbacks.md): Enable callbacks so follow-up calls are captured in Metaview
- [Upload Recordings](https://support.metaview.ai/notes/capturing-calls/upload-recordings.md): Upload audio or video recordings to Metaview for transcription
- [Import Transcripts](https://support.metaview.ai/notes/capturing-calls/import-transcripts.md): Upload existing transcript files to generate Notes in Metaview
- [Record From Your Browser](https://support.metaview.ai/notes/capturing-calls/record-from-browser.md): Record a conversation directly from your browser
- [Scheduling FAQs](https://support.metaview.ai/notes/capturing-calls/scheduling-faqs.md): Find answers to common scheduling questions
- [Phone FAQs](https://support.metaview.ai/notes/capturing-calls/phone-faqs.md): Find answers to common questions about using phone calls
- [During The Call Overview](https://support.metaview.ai/notes/during-calls/overview.md): What the notetaker does on the call, and what participants see
- [Google Meet](https://support.metaview.ai/notes/during-calls/google-meet.md): Use Metaview for your Google Meet video conference calls
- [Zoom](https://support.metaview.ai/notes/during-calls/zoom.md): Use Metaview for your Zoom video conference calls
- [Teams](https://support.metaview.ai/notes/during-calls/ms-teams.md): Use Metaview for your Teams video conference calls
- [Webex](https://support.metaview.ai/notes/during-calls/webex.md): Use Metaview for your Webex video conference calls
- [Video Conference FAQs](https://support.metaview.ai/notes/during-calls/video-conference-faqs.md): How Metaview works with video conferencing platforms
- [Working With Your Notes](https://support.metaview.ai/notes/working-with-notes.md): How the notes page works: templates, editing, formatting, and sources
- [Transcript And Recording](https://support.metaview.ai/notes/transcript-and-recording.md): The raw record of the call — and how to check your notes against it
- [Languages And Translation](https://support.metaview.ai/notes/languages.md): Interview in the candidate's language, read the notes in yours
- [TLDR](https://support.metaview.ai/notes/tldr.md): One paragraph on how a call went, built from topics you choose
- [Snippets](https://support.metaview.ai/notes/snippets.md): Show a hiring manager the answer instead of describing it
- [Assistant](https://support.metaview.ai/notes/assistant.md): Ask what a candidate said and get a cited answer in seconds
- [Conversation Details](https://support.metaview.ai/notes/conversation-details.md): The title, type, and properties that drive templates, sync, and reports
- [Participants](https://support.metaview.ai/notes/participants.md): Who is an interviewer, who is the candidate, and why it matters
- [Templates](https://support.metaview.ai/notes/templates.md): Fix the structure of your notes without scripting the conversation
- [Share And Export](https://support.metaview.ai/notes/share-and-export.md): Get notes out of Metaview, and give people access to a conversation
- [Collections](https://support.metaview.ai/notes/collections.md): Organize related conversations into nested, shareable collections.
- [Access And Permissions](https://support.metaview.ai/notes/access.md): Ensure only authorized users can access conversations
- [Deleting And Redacting](https://support.metaview.ai/notes/deleting-notes.md): Remove a conversation entirely, or redact selected content from it
- [Notes FAQs](https://support.metaview.ai/notes/notes-faqs.md): Find quick answers to common questions about Notes
- [Best practices for Notes](https://support.metaview.ai/notes/best-practices.md): Get the best out of Notes — and keep judgment where it belongs
- [Sourcing Overview](https://support.metaview.ai/sourcing/overview.md): Use the Sourcing Agent to find candidates in minutes.
- [Sourcing to Sequences](https://support.metaview.ai/sourcing/sourcing-to-sequences.md): Add candidates from a Sourcing search into a Sequence, once or on an ongoing basis.
- [Sourcing Guidance](https://support.metaview.ai/sourcing/sourcing-best-practices.md): Using Sourcing responsibly and effectively in your hiring process.
- [Sequences Overview](https://support.metaview.ai/sequences/overview.md): Use Sequences to reach out to sourced candidates with personalised, automated multi-step outreach sent directly from your own email account.
- [Gmail for Sequences](https://support.metaview.ai/sequences/gmail-for-sequences.md): Connect Gmail to send emails directly from Metaview
- [Outlook for Sequences](https://support.metaview.ai/sequences/outlook-for-sequences.md): Connect Outlook to send sourcing emails directly from Metaview
- [LinkedIn for Sequences](https://support.metaview.ai/sequences/linked-in-for-sequences.md): Complete LinkedIn outreach steps and add candidates to sequences using the Metaview Chrome extension.
- [Enrichment Credits](https://support.metaview.ai/sequences/enrichment-credits.md): How enrichment credits work for contact details.
- [Sequences Settings](https://support.metaview.ai/sequences/sequences-settings.md): Configure how your outreach sequences send and stop
- [Sequences FAQs](https://support.metaview.ai/sequences/sequences-faqs.md): Frequently Asked Questions on how to set up, run, and manage outreach sequences.
- [Application Review Overview](https://support.metaview.ai/application-review/overview.md): Focus on the right candidates first with AI-native application review.
- [Application Review Setup](https://support.metaview.ai/application-review/application-review-setup.md): Configure Application Review with your ATS, including permissions, rejection emails, and access control for all your team.
- [Application Review Credits](https://support.metaview.ai/application-review/credits.md): How Application Review credits work, and how to purchase more.
- [Application Review Best Practices](https://support.metaview.ai/application-review/ai-best-practices-app-review.md): Using AI Application Review effectively and responsibly in your hiring process.
- [Application Review FAQs & Troubleshooting](https://support.metaview.ai/application-review/faqs.md): Fixes for candidate counts that don't match your ATS, unparsed CVs, stuck evaluations, and rejection email problems.
- [Screening Overview](https://support.metaview.ai/screening/overview.md): Hear from every candidate with short AI-led screening interviews, assessed against your criteria.
- [Screening Setup](https://support.metaview.ai/screening/setup.md): Configure a screen in detail: ATS stages, the interview builder, the candidate experience, invitation emails, deadlines, and team access.
- [Screening Credits](https://support.metaview.ai/screening/credits.md): How screening credits work, and how to purchase more.
- [Your screening interview: what to expect](https://support.metaview.ai/screening/candidate-guide.md): A guide for candidates invited to a screening interview powered by Metaview
- [Best Practices for Screening](https://support.metaview.ai/screening/best-practices-screening.md): Using AI screening interviews effectively and responsibly in your hiring process.
- [Screening FAQs & Troubleshooting](https://support.metaview.ai/screening/screening-faqs.md): Specific answers on invitations, languages, camera settings, scorecards, deadlines, and credits — plus fixes for common problems.
- [Reports Overview](https://support.metaview.ai/reports/overview.md): Organize interview data and uncover insights with Reports
- [Job Posts Overview](https://support.metaview.ai/job-posts/overview.md): Draft and refine job posts faster with Metaview
- [Integrations Overview](https://support.metaview.ai/integrations/integrations-overview.md): Set up integrations to connect Metaview with your hiring tools.
- [Abacus Umantis](https://support.metaview.ai/integrations/ats-integrations/abacusumantis.md): Configure the Abacus Umantis integration for your workspace.
- [Ashby](https://support.metaview.ai/integrations/ats-integrations/ashby.md): Configure the Ashby integration for your workspace
- [Atlas](https://support.metaview.ai/integrations/ats-integrations/atlas.md): Configure the Atlas integration for your workspace.
- [BambooHR](https://support.metaview.ai/integrations/ats-integrations/bamboohr.md): Configure the BambooHR integration for your workspace.
- [Breezy HR](https://support.metaview.ai/integrations/ats-integrations/breezyhr.md): Configure the Breezy HR integration for your workspace.
- [Bullhorn](https://support.metaview.ai/integrations/ats-integrations/bullhorn.md): Configure the Bullhorn integration for your workspace
- [Clockwork](https://support.metaview.ai/integrations/ats-integrations/clockwork.md): Configure the Clockwork integration for your workspace.
- [Crelate](https://support.metaview.ai/integrations/ats-integrations/crelate.md): Configure the Crelate integration for your workspace.
- [Dayforce](https://support.metaview.ai/integrations/ats-integrations/dayforce.md): Configure the Dayforce integration for your workspace.
- [Eploy](https://support.metaview.ai/integrations/ats-integrations/eploy.md): Configure the Eploy integration for your workspace.
- [Ezekia](https://support.metaview.ai/integrations/ats-integrations/ezekia.md): Configure the Ezekia integration for your workspace.
- [Gem ATS](https://support.metaview.ai/integrations/ats-integrations/gem-ats.md): Configure the Gem ATS integration for your workspace.
- [Greenhouse](https://support.metaview.ai/integrations/ats-integrations/greenhouse.md): Configure the Greenhouse integration for your workspace.
- [iCIMS](https://support.metaview.ai/integrations/ats-integrations/icims.md): Configure the iCIMS integration for your workspace.
- [JazzHR](https://support.metaview.ai/integrations/ats-integrations/jazzhr.md): Configure the JazzHR integration for your workspace.
- [JobAdder](https://support.metaview.ai/integrations/ats-integrations/jobadder.md): Configure the JobAdder integration for your workspace.
- [JobDiva](https://support.metaview.ai/integrations/ats-integrations/jobdiva.md): Configure the JobDiva integration for your workspace.
- [Jobvite](https://support.metaview.ai/integrations/ats-integrations/jobvite.md): Configure the Jobvite integration for your workspace.
- [Jobylon](https://support.metaview.ai/integrations/ats-integrations/jobylon.md): Configure the Jobylon integration for your workspace.
- [Kula](https://support.metaview.ai/integrations/ats-integrations/kula.md): Configure the Kula integration for your workspace.
- [Lever](https://support.metaview.ai/integrations/ats-integrations/lever.md): Configure the Lever integration for your workspace.
- [Loxo](https://support.metaview.ai/integrations/ats-integrations/loxo.md): Configure the Loxo integration for your workspace.
- [Manatal](https://support.metaview.ai/integrations/ats-integrations/manatal.md): Configure the Manatal integration for your workspace.
- [Oracle Recruiting Cloud](https://support.metaview.ai/integrations/ats-integrations/oracle-recruiting-cloud.md): Configure the Oracle Recruiting Cloud integration for your workspace.
- [OTYS](https://support.metaview.ai/integrations/ats-integrations/otys.md): Configure the OTYS integration for your workspace.
- [Pinpoint](https://support.metaview.ai/integrations/ats-integrations/pinpoint.md): Configure the Pinpoint integration for your workspace.
- [Recruit CRM](https://support.metaview.ai/integrations/ats-integrations/recruitcrm.md): Configure the Recruit CRM integration for your workspace.
- [Recruitee](https://support.metaview.ai/integrations/ats-integrations/recruitee.md): Configure the Recruitee integration for your workspace.
- [Recruiterflow](https://support.metaview.ai/integrations/ats-integrations/recruiterflow.md): Configure the Recruiterflow integration for your workspace.
- [SAP SuccessFactors](https://support.metaview.ai/integrations/ats-integrations/sap-successfactors.md): Configure the SAP SuccessFactors integration for your workspace.
- [SmartRecruiters](https://support.metaview.ai/integrations/ats-integrations/smartrecruiters.md): Configure the SmartRecruiters integration for your workspace.
- [Spark Hire Recruit](https://support.metaview.ai/integrations/ats-integrations/spark-hire-recruit.md): Configure the Spark Hire Recruit integration for your workspace.
- [Spott](https://support.metaview.ai/integrations/ats-integrations/spott.md): Configure the Spott integration for your workspace.
- [Stardex](https://support.metaview.ai/integrations/ats-integrations/stardex.md): Configure the Stardex integration for your workspace.
- [Teamtailor](https://support.metaview.ai/integrations/ats-integrations/teamtailor.md): Configure the Teamtailor integration for your workspace.
- [Thrive](https://support.metaview.ai/integrations/ats-integrations/thrive.md): Configure the Thrive integration for your workspace.
- [TrackerRMS](https://support.metaview.ai/integrations/ats-integrations/trackerrms.md): Configure the TrackerRMS integration for your workspace.
- [UKG Pro](https://support.metaview.ai/integrations/ats-integrations/ukg-pro.md): Configure the UKG Pro integration for your workspace.
- [Workable](https://support.metaview.ai/integrations/ats-integrations/workable.md): Configure the Workable integration for your workspace.
- [Workday](https://support.metaview.ai/integrations/ats-integrations/workday.md): Configure the Workday Recruiting integration for your workspace.
- [Zoho Recruit](https://support.metaview.ai/integrations/ats-integrations/zoho-recruit.md): Configure the Zoho Recruit integration for your workspace.
- [Set Up Your Account](https://support.metaview.ai/integrations/authentication/set-up-your-account.md): Create your Metaview account and sign in securely
- [Connect With Google](https://support.metaview.ai/integrations/authentication/connect-with-google.md): Set up and configure Google sign-in for Metaview
- [Connect With Microsoft](https://support.metaview.ai/integrations/authentication/connect-with-microsoft.md): Set up and configure Microsoft sign-in for Metaview
- [SSO](https://support.metaview.ai/integrations/authentication/sso.md): Set up Single Sign-On (SSO) for secure access to Metaview
- [Browser Extension Overview](https://support.metaview.ai/about-browser-extension.md): The Metaview browser extension brings AI-powered scorecard autofill, session browsing, and candidate lookup directly into your browser.
- [Ashby Browser Extension](https://support.metaview.ai/ashby-browser-extension.md): Metaview helps you complete Ashby scorecards faster by autofilling key sections using your interview conversations.
- [Greenhouse Browser Extension](https://support.metaview.ai/greenhouse-browser-extension.md): Metaview helps you complete Greenhouse scorecards faster by autofilling key sections using your interview conversations.
- [LinkedIn Side Panel](https://support.metaview.ai/linkedin-side-panel.md): When you open any LinkedIn profile, the Metaview side panel automatically surfaces everything you know about that candidate and everything you still need to do.
- [Browser Extension FAQs](https://support.metaview.ai/browser-extension-faqs.md): Common issues when using the Metaview extension and how to resolve them.
- [Calendly](https://support.metaview.ai/integrations/calendar/calendly.md): Connect Calendly to Metaview to automate scheduling
- [Goodtime](https://support.metaview.ai/integrations/calendar/goodtime.md): Learn how to use Metaview alongside GoodTime
- [Google Calendar](https://support.metaview.ai/integrations/calendar/google-calendar.md): Connect Google Calendar to Metaview for automatic scheduling
- [Outlook Calendar](https://support.metaview.ai/integrations/calendar/outlook-calendar.md): Connect Outlook Calendar to Metaview for automatic scheduling
- [Paradox](https://support.metaview.ai/integrations/calendar/paradox.md): Configure Paradox to invite Metaview to your interviews automatically
- [Calendar FAQs](https://support.metaview.ai/integrations/calendar/calendar-faqs.md): Frequently Asked Questions about Calendar scheduling
- [Slack](https://support.metaview.ai/slack.md): Receive Notes and Sourcing notifications and continue supported Sourcing workflows in Slack.
- [MCP Integration Overview](https://support.metaview.ai/integrations/mcp-integration/mcp-overview.md): Connect AI agents and tools to Metaview using the Model Context Protocol
- [Zapier Integration Overview](https://support.metaview.ai/integrations/zapier-integrations/zapier-overview.md): Use Zapier with Metaview to automate and scale processes
- [Push Notes With Zapier](https://support.metaview.ai/integrations/zapier-integrations/push-notes-with-zapier.md): Learn about Push Notes With Zapier in Metaview.
- [Act via Zapier](https://support.metaview.ai/integrations/zapier-integrations/act.md): Zapier integration lets you connect Metaview with Act
- [JobAdder Via Zapier](https://support.metaview.ai/integrations/zapier-integrations/jobadder-via-zapier.md): Zapier integration lets you connect Metaview with JobAdder
- [Matching Telephone Numbers](https://support.metaview.ai/integrations/zapier-integrations/matching-telephone-numbers.md): Learn about Zapier Matching Telephone Numbers in Metaview.
- [Notion via Zapier](https://support.metaview.ai/integrations/zapier-integrations/notion.md): Zapier integration lets you connect Metaview with Notion
- [Recruit CRM via Zapier](https://support.metaview.ai/integrations/zapier-integrations/recruit-crm.md): Zapier integration lets you connect Metaview with Recruit CRM
- [Slack via Zapier](https://support.metaview.ai/integrations/zapier-integrations/slack.md): Zapier integration lets you connect Metaview with Slack
- [Managing Your Team](https://support.metaview.ai/account-management/managing-your-team.md): Set up and manage users, permissions, and activity in Metaview
- [Managing Subscriptions](https://support.metaview.ai/account-management/managing-subscriptions.md): Manage your subscription plans, billing details, and cancellations
- [Personal Settings](https://support.metaview.ai/account-management/personal-settings.md): Manage your personal settings for notifications, calls, and recordings
- [Workspace Settings](https://support.metaview.ai/account-management/workspace-settings.md): Configure workspace settings for scheduling, bots, and company info
- [Workspace Profile](https://support.metaview.ai/account-management/workspace-profile.md): A record of your company and the roles you hire for, giving Metaview context to work from.
- [Privacy & Security Overview](https://support.metaview.ai/account-management/privacy-and-security/overview.md): Understand how Metaview secures, processes, and protects your data
- [Privacy Configurations](https://support.metaview.ai/account-management/privacy-and-security/privacy-configurations.md): Set up organization-wide privacy and compliance configurations
- [Notifications](https://support.metaview.ai/account-management/privacy-and-security/notifications.md): Understand how to notify participants and capture their preferences
- [Access And Deletion Requests](https://support.metaview.ai/account-management/privacy-and-security/access-and-deletion-requests.md): Manage data subject access and deletion requests in Metaview
- [Notetaker Overview](https://support.metaview.ai/guides/overview-for-ta.md): Overview of Notes functionalities for new teams getting started.
- [Sourcing Guide](https://support.metaview.ai/guides/tutorials/sourcing-guide.md): Master intelligent candidate sourcing in minutes.
- [Business Development Use Cases for Executive Search](https://support.metaview.ai/guides/tutorials/bd-use-cases-executive-search.md): How executive search and recruiting agency firms use Metaview's AI features to uncover BD opportunities, track competitors, score deals, and generate market intelligence.
- [MCP Use Cases & Workflows](https://support.metaview.ai/mcp-guide.md): Example workflows and prompting patterns for building AI-powered recruiting tools on top of Metaview.
- [Market Mapping](https://support.metaview.ai/guides/tutorials/market-mapping.md): Guide to advanced best practices using Sourcing.
- [Talent Mapping](https://support.metaview.ai/guides/tutorials/talent-mapping.md): Guide to advanced best practices using Sourcing.
- [Backchannel Reference Mapping](https://support.metaview.ai/guides/tutorials/backchannel-reference-mapping.md): Guide to advanced best practices using Sourcing.
- [Referral Discovery](https://support.metaview.ai/guides/tutorials/referral-discovery.md): Guide to advanced best practices using Sourcing.
- [Building Reply-Worthy Outreach](https://support.metaview.ai/webinar-building-sequences.md): Learn how to create personalized recruiting outreach that stands out and earns more candidate replies.
- [The Talent Map Method](https://support.metaview.ai/webinar-talent-map-method.md): Calibrate a role once, save it to your Metaview knowledge, and reuse it on every search for that role.
- [Metaview AI Skills](https://support.metaview.ai/ai-skills/overview.md): Install reusable recruiting workflows powered by the Metaview MCP.
- [Interview Prep](https://support.metaview.ai/ai-skills/interview-prep.md): Build a pre-interview brief from a candidate's Metaview history — what's been covered, what's still unknown, and what to ask next.
- [Interview Debrief](https://support.metaview.ai/ai-skills/interview-debrief.md): Build an evidence matrix for a candidate or a full slate — what each round tested, where interviewers agree, and what nobody covered.
- [Day-One Brief](https://support.metaview.ai/ai-skills/day-one-brief.md): Turn a signed candidate's interview history into onboarding context for their new manager — and a checklist of what was promised during hiring.
- [Interviewer Coaching](https://support.metaview.ai/ai-skills/interviewer-coaching.md): Review interview technique against a defined framework, with the actual transcript moments as evidence — private coaching, team patterns, and training guides.
- [Interview Intelligence](https://support.metaview.ai/ai-skills/interview-intelligence.md): Answer questions across hundreds of interviews using AI fields — with the calibration discipline that makes the numbers trustworthy.
- [Role Launch](https://support.metaview.ai/ai-skills/role-launch.md): Turn one intake conversation into a role brief, interview plan, note templates, a calibrated search, inbound triage, and a tracking report — for your team to review and approve.
- [Sourcing Copilot](https://support.metaview.ai/ai-skills/sourcing-copilot.md): Run Sourcing and Application Review from Claude, Slack, or Teams — search kickoff, a daily shortlist loop, and confirmed handoffs to your ATS and sequences.
- [Talent Research](https://support.metaview.ai/ai-skills/talent-research.md): Commission market research on talent pools, feeder companies, and compensation — then cross-check it against what candidates are telling you in your own interviews.
- [Prompt Library](https://support.metaview.ai/guides/prompt-library.md): Best-in-class prompts for Notetaker templates, Sourcing, Sequences, Deep Research, Reports and MCP — ready to copy, paste and adapt.