Choose how candidates join
When you create a screen, pick one of two modes. The choice determines where candidates come from and whether decisions sync anywhere outside Metaview.- Connect to an ATS role. Metaview pulls candidates from a stage in your connected ATS, posts a note to each candidate’s profile as they progress, and moves them to the ATS stages you choose when you
ProgressorReject. This is the right choice when the role already lives in your ATS. - Share an invite link. Metaview generates a link you can paste into a job description, outreach email, or anywhere else. Candidates enter their name and email to get their personal interview link. These screens live entirely in Metaview — there is no ATS stage to import from, no stage sync, and no automatic rejection email from your ATS. See Inviting Candidates for the full flow.
Share an invite link is available for all workspaces. If you don’t see the option when creating a screen, your workspace admin can enable it in Workspace preferences → Screening.
ATS-connected screens
ATS-connected screens pull candidates from your connected ATS and push decisions back.List of currently supported ATS providers for Screening
List of currently supported ATS providers for Screening
- Abacus Umantis
- Ashby
- Atlas
- BambooHR
- Breezy HR
- Bullhorn
- Carerix
- Crelate
- Dayforce
- Eploy
- Gem
- Greenhouse
- iCIMS
- JobAdder
- Jobvite
- Kula
- Lever
- Loxo
- Manatal
- Oracle Recruiting Cloud
- OTYS
- Pinpoint
- Recruit CRM
- Recruitee
- Recruiterflow
- SAP SuccessFactors
- SmartRecruiters
- Spark Hire Recruit
- Teamtailor
- TrackerRMS
- UKG Pro
- Workable
- Workday
- Zoho Recruit
- Import stage: the pipeline stage candidates are imported from. Anyone in this stage appears in the screen’s
Unenrolledtab, ready for you to enroll. Nobody is contacted until you enroll them. - Progressed stage: where candidates move in your ATS when you progress them.
- Rejected stage: where candidates move in your ATS when you reject them.
- Rejection email template and default rejection reason: used when candidates are rejected. Email templates come straight from your ATS, and you can override both on individual rejections.
… menu next to the screen and select Edit. From there you can rename the screen and update the progressed stage, rejected stage, rejection reason, and rejection email template.
The Interview Builder
Everything a candidate hears, sees, and receives is configured in theBuilder, across four tabs: Setup, Interview, Context, and Outreach.
The pane on the right previews whatever you’re editing — the candidate’s welcome screens, an email, or the interview itself. Switch it to Agent chat to describe the changes you want in plain language instead of editing fields yourself. The agent can configure almost any part of the screen: questions, rubrics, and the interview plan, plus languages and voices, the camera setting, the welcome message, the invitation email, the deadline, and reject-at-deadline.
Describe what you want in one message — for example, change the deadline to 10 business days, add French as a second language, require camera on, or rewrite the follow-up on question 3 to ask for a specific example. The agent proposes each change as a card on the relevant tab. Review the cards in context, then Accept or Dismiss each one, or Accept all to apply everything at once.
A few things stay in the builder tabs: ATS stages, rejection reasons and rejection email templates, your logo, and the sending mailbox. If you ask the agent for one of these, it points you to where to change it.
Saved appears at the top of the builder. Once you’ve invited candidates, your edits don’t reach them straight away: a Your changes are not yet in use banner appears, and candidates get your edits when you click Update screen.Setup: how candidates take the interview
Candidate video — choose whether a candidate must, can, or cannot have their camera on:On— video is required.Optional— the candidate decides for themselves.Off— a fully audio-only interview. Candidates can’t turn video on, and you receive the audio recording and transcript.
Add language to offer more than one.
With more than one language enabled, candidates pick their preferred one on the welcome screen, and the interviewer conducts the whole conversation in it. They can only choose languages you’ve enabled. With a single language enabled there’s no picker, and everyone interviews in that language. Screening supports 18 languages — see the Screening FAQs for the full list.
Branding — upload the logo candidates see on their welcome screen and at the top of the outreach email, in place of the Metaview logo.
Welcome experience — customize what candidates see before their interview starts:
- Welcome message: shown below the greeting, with basic formatting. Leave it blank to use the default.
- Intro video: upload a short video of yourself, or record one on the spot with your camera and microphone, to add a human touch before the interview. Three minutes maximum.
Welcome (your message, the estimated interview time, and a summary of their microphone, camera, and language), then What to expect, then the Device check.
Interview: the plan itself
The interview is a series of steps, each with a title and a goal describing what the step is trying to achieve. Steps show their question count and an estimated duration, and you can drag them — and the questions inside them — into a different order. Each question has:- Question format —
Conversationalquestions are open spoken questions,Multiple choicequestions present options on screen,Scenario: Conversationquestions play out a short realistic exchange,Scenario: Role-playquestions have the interviewer play a defined character while the candidate responds, andCode snippetquestions show the candidate a syntax-highlighted piece of code to read and talk through — paste your own code, or leave it blank for the interviewer to generate one. - Question — what the interview assistant asks the candidate.
- Follow-up — an optional probe to draw out specifics. Leave it blank to let the assistant decide when and how to dig in.
- Answer format — how the answer is captured.
Fit Scorerates it against your rubric asGreat,Good,Okay,Poor, orInconclusive.Yes/No,Number,Text, andDateextract it into that value instead, which is useful for facts you want in a consistent shape across candidates — a notice period, years of experience, a start date. Every format is analysed either way, with notes and links to the evidence in the transcript. - Rubric — an example of what a strong answer looks like. This is what the candidate’s answer is reviewed against, so the more specific you are here, the more useful the scoring. See Screening Best Practices for how to write these well.
No answer, a number, or a date never rejects anyone on its own, and there are no automatic thresholds. Typed answers feed into the candidate’s overall result — evidence that genuinely rules someone out for the role can contribute to an overall Poor — but progressing and rejecting stays your decision.Test this question to run just the question you’re editing, and Test full interview to run the whole interview from the start. Both are free.
Scenario: Role-play
Scenario: Role-play lets you hear how a candidate handles a situation — a frustrated customer, a sales objection, a troubleshooting call — by having the AI interviewer play a character and respond as the conversation unfolds.
A role-play question is configured with:
- Scene — the situation the candidate is stepping into.
- Candidate’s role — who the candidate is playing in the exchange.
- Character brief — what the AI’s character wants, how they react, and what they only reveal if asked.
- Rubric — what a strong answer looks like. The exchange is reviewed against this the same way other formats are.
- Follow-up — an optional probe after the role-play, same as other formats.
Test this question in the preview pane runs the role-play from your side so you can hear how the character behaves before inviting candidates.
Context: what the interviewer knows
Context shapes both the interview plan Metaview drafts for you and the conversation itself:- Role context — the role and responsibilities you’re hiring for. Attach a job description or write it out.
- Company context — background on your company and team, so the interview is grounded in where the candidate would actually be working.
- Candidate context — a toggle that lets the AI see the candidate’s resume and their answers to your application questions, so it can ask about what they actually wrote rather than covering the same ground again.
Outreach: emails and timing
Invitation
The email inviting candidates to their interview:- From: the address the invitation is sent from. By default, emails are sent by Metaview on your behalf and appear as coming from your company’s hiring team.
- Cc / Bcc: copy your team on every email sent to candidates.
- Subject and message: fully editable, with basic formatting and variables you can insert —
First name,Job title,Company,Interview length,Deadline, andDays to deadline. - Logo: shown at the top of the email.
- Opt-out link: adds an
Opt outlink to the email footer so candidates can decline AI screening. Opted-out candidates receive no further emails and can’t be enrolled unless you opt them back in. The link is also there to copy if you want to use it elsewhere. Some jurisdictions give candidates the right to opt out of AI-assisted processing, so we recommend enabling it — see Screening Best Practices.
Send test email to receive the invitation yourself and check it reads the way you want.
Reminders
Reminders are handled for you, based on the deadline — theScheduling & deadline card tells you when they’ll land. On a 7-day deadline, for example, candidates are reminded 3 days and 1 day before it. Reminder emails are sent automatically and aren’t editable; you can read both in the preview pane, alongside the invitation. If you set no deadline, candidates receive a single invitation and no reminders.
Scheduling and deadline
- Send invitation: immediately when a candidate is enrolled, or after a delay of 1 to 14 days from enrollment.
- Deadline to complete: how long candidates have to finish the interview, from 1 to 14 days after the invitation, or no deadline at all.
- Reject at deadline: automatically reject candidates who haven’t completed their interview in time, using the rejection reason and email template you chose. This is off by default, and it’s the only automatic action in Screening — triggered by the deadline, never by a rating.
Extending one candidate’s deadline
The settings above apply to everyone on the screen. To give a single candidate more time — illness, travel, trouble getting in — open their… menu and select Extend deadline, then pick a new date. Their invite link works up to the new deadline, any remaining reminders move with it, and they receive an email confirming the new date with a Start your interview button. Nobody else on the screen is affected.
Heads-up email from your ATS
TheOutreach tab also suggests a short heads-up email to send from your own address before the Metaview invitation lands, which can meaningfully increase completion rates. Metaview doesn’t send this one — copy the suggested subject and message and set it up as an automated email in your ATS.
Inviting Candidates
How candidates reach the interview depends on which mode you picked when you created the screen. Both modes start from theInvite candidates button at the top of the screen and share the same Builder; what changes is how candidates get a link.
ATS-connected screens
No candidate is contacted automatically when you create a screen. Invitations start only once you enroll candidates — either by enrolling them yourself, or by turning onAuto-enroll.
Set the invitation and deadline
Builder, open Outreach. Review the invitation email, choose whether it sends immediately or after a delay, and set the completion deadline. Send test email sends you a copy first.Click Invite candidates
Preview as candidate to test the experience, then click Invite candidates. Choose the ATS stage applicants come from. If applicants are already waiting there, click Review and enroll; either way you can turn on Auto-enroll new applicants (see Auto-enroll).Review the Unenrolled tab
Review and enroll opens the Unenrolled tab of Candidates. Everyone sitting in the screen’s ATS import stage appears here, and nobody in this list has been contacted yet.Confirm email addresses
Confirm email or Add email beside a candidate and choose the address to use. Candidates need a confirmed address before they can be enrolled.Enroll
Enroll. For a single candidate, you can also open the … menu on their row and select Enroll.Metaview sends the invitations
Outreach. If you set a deadline, reminders are sent automatically as it approaches.Unenrolled, add or move them to the screen’s import stage in your ATS. Recent ATS changes can take up to around 30 minutes to sync.Auto-enroll
Turn onAuto-enroll in the Unenrolled tab to hand enrollment over to Metaview. It enrolls everyone currently in the screen’s import stage, and keeps enrolling new candidates as they arrive in that stage — so invitations go out without you returning to the screen.
Auto-enroll automates the invitation, not any assessment or decision. It’s worth checking your first few scorecards against the recordings before switching it on, so you’re happy with your rubrics before candidates arrive at volume — see Screening Best Practices.
If you run out of credits. Auto-enroll can’t be switched on while your balance is at zero — the toggle is disabled and points you to add credits. If it was already on when your credits ran out, it stays on, but candidates matched after that point stay in Unenrolled and aren’t invited. Once you top up, they’re enrolled the next time Metaview syncs with your ATS rather than the moment you add credits, so allow a little time for the backlog to clear.
Sending a link yourself
If you’d rather share the interview link through your own channel, open the screen’s… menu and select Copy invite link. On an ATS-connected screen this link only reaches candidates already on the screen: they enter an email that’s on their candidate record and receive their own interview link. It can’t add someone new, so candidates still need to reach the import stage in your ATS with an email address on their record. For someone already enrolled, Copy invite link in their own … menu gives you their personal link — the one to use if their invitation went astray and you want to resend it.
Tracking opens
Once a candidate is enrolled, their row shows anOutreach status — Not invited, Invited, and so on — alongside an Opened column recording the first time they opened the invitation email or their interview link.
Email opens are tracked with an invisible image in the message, so the timestamp records the first request for that image rather than the moment the candidate read it. Mail privacy features such as Apple Mail Privacy Protection, and corporate email security scanners, fetch images automatically — often for many messages in one pass. That can log an open before the candidate has seen the email, and it’s why several candidates on the same screen sometimes show an identical or near-identical open time.
Invite-link screens
On an invite-link screen, candidates register themselves. You generate the link, share it, and anyone who opens it enters their name and email to receive their personal interview link.Set up the invitation and deadline
Builder, open Outreach. The invitation email and reminders go out to candidates after they register, on the same schedule as an ATS-connected screen. The Send invitation and Deadline to complete settings behave the same way. Send test email sends you a copy first.Generate the invite link
Preview as candidate to test the experience, then click Invite candidates and Generate invite link.Copy the invite link
… menu with Copy invite link. This is the public link that anyone can use to register.Share the link
Candidates register and interview
Candidates tab with the same Outreach and Opened columns as an ATS-connected screen.Progress or Reject a candidate on an invite-link screen, the decision is saved against the candidate in Metaview. There is no ATS stage to move them to, and Metaview does not send an automatic rejection email — rejection messages for these candidates are the hiring team’s responsibility. The Rejection email template and Default rejection reason settings described in ATS-connected screens don’t apply here.
Mixed modes aren’t supported. A single screen uses either the ATS or the invite link, not both. If you need to screen candidates from both sources for the same role, create two screens.
Adding candidates by email or CSV isn’t supported yet. The invite link is the only way for candidates to join an invite-link screen. For a one-off candidate, share the same link with them directly.
Permissions and Sharing
Who can see a screen depends on your role in Metaview and your ATS:Share on a screen to invite specific teammates or copy a link, with access limited to invited people or anyone in your organization. Anyone opening a shared link must sign in to your Metaview workspace.
… menu and select Subscribe; to add or remove teammates, select Subscribers. Anyone with access can also check results in the app.For problems with invitations, enrollment, updating a screen, or your ATS — and other specific questions — see Screening FAQs & Troubleshooting.