Requirements
Please ensure API access is enabled on your Thrive account before setup; if you don’t yet have API access, contact your Thrive CSM to have it activated.Connect Thrive to Metaview
1. Your API key can be found within Thrive.- Navigate to Settings (top right) -> Integration -> Access Tokens
- Click Generate API Token
- Copy the API key.
Features
Integrating your Thrive to Metaview unlocks the following features:- Employees sync
- Ability to post your notes and TLDR to ATS with one click
- Automatic enrichment of Call details (e.g. candidate name, job title, stage, location)
- Automatic addition of links to Metaview notes in ATS
- Provide Access to calls for users with Recruiter and Hiring Manager roles in ATS
Thrive
logo go to the matched entry in your ATS.
Troubleshooting
Metaview will attempt to match your calls scheduled by other means to relevant entries in your ATS. The most common reasons why this doesn’t happen automatically are:- Candidate is missing in the ATS
- Duplicate candidates in the ATS
- Data mismatch between Metaview invite and information in ATS (e.g. wrong participants, missing participant, wrong candidate)
- Insufficient information to match call or candidate (often occurs when using Inviting to an ongoing call or Upload recordings options)