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Metaview integrates with Workday Recruiting via SOAP Web Services. To connect your Workday tenant to Metaview, you will need to create an Integration System User (ISU), configure a security group with the required permissions, and provide your credentials to Metaview.
You will need Workday administrator access to complete this setup.

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Connect Workday Recruiting to Metaview

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1. Create an Integration System User (ISU)

From the Workday search bar, search for Create Integration System User. Create a new ISU that will be used exclusively for the Metaview integration (e.g. ISU_Metaview). Set a password for the ISU and make a note of both the username and password — you will need these later.
We recommend naming the ISU something recognizable like ISU_Metaview so it’s easy to identify in your security configuration.

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2. Create a security group and assign the ISU

Search for Create Security Group in the Workday search bar. Create a new Integration System Security Group (Unconstrained) and name it appropriately (e.g. ISSG_Metaview). Create Security Group Once the security group is created, add the ISU you created in Step 1 as a member of this group. Edit Security Group — assign ISU

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3. Maintain domain permissions for the security group

Search for Maintain Permissions for Security Group in the Workday search bar. When prompted, select Maintain (not Copy) as the operation, and choose the security group you created in Step 2. Maintain Permissions for Security Group — select Maintain On the Domain Security Policy Permissions tab, add all of the required permissions listed below. Each permission needs the correct View/Modify Access level (Get Only or Get and Put) and the corresponding Domain Security Policy. Domain Security Policy Permissions table
View/Modify AccessDomain Security PolicyFunctional Area
Get OnlyJob Requisition DataPre-Hire Process
Get and PutCandidate Data: Job ApplicationRecruiting
Get and PutManage: Candidate NotesRecruiting
Get and PutCandidate Data: Personal InformationRecruiting
Get OnlyJob PostingsRecruiting
Get OnlyIntegration BuildIntegration
Get and PutCandidate Data: Other InformationRecruiting
Get and PutPre-Hire Data: Name and Contact InformationPre-Hire Process
Get OnlyWorker Data: WorkersStaffing
Get OnlyWorker Data: Active EmployeesStaffing
View and ModifyCandidate Data: Other InformationRecruiting
Get and PutSet Up: Pre-Hire ProcessPre-Hire Process
Get and PutProspectsRecruiting, Talent Pipeline
Get and PutMove CandidateRecruiting
Get and PutCandidate Data: AttachmentsRecruiting
Get and PutStaffing Actions: Job Requisition RecruitingStaffing
Get OnlyWorker Data: Public Worker ReportsStaffing
Get OnlyWorker Data: All PositionsStaffing
Get and PutJob Requisitions for RecruitingRecruiting
Get OnlyWorker Data: Organization InformationStaffing
Get OnlyCandidate Data: Interview ScheduleRecruiting
Get and PutCandidate Data: Edit Job ApplicationRecruiting
Get and PutManage Pre-Hire DataPre-Hire Process
Get and PutStaffing Actions: AttachmentsStaffing
Get and PutWorker Data: Edit and Delete Worker DocumentsPersonal Data
Get and PutManage Pre-Hire ProcessPre-Hire Process
Get OnlySetup: Skills and ExperienceTalent Management
You can also find the security group from the View Integration System Security Group page and use the actions menu to navigate directly to Maintain Domain Permissions for Security Group.View Security Group — actions menu

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4. Activate pending security policy changes

After configuring permissions, you need to activate them. Search for Activate Pending Security Policy Changes in the Workday search bar and follow the prompts to activate your changes. Activate Pending Security Policy Changes
Permissions will not take effect until you complete this activation step.

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5. Find your Workday host and tenant

Search for View API Clients in the Workday search bar. From the REST API endpoint information displayed, identify:
  • Workday Host — the datacenter hostname in your Workday URL (e.g. wd5-impl-services1.workday.com)
  • Workday Tenant — your tenant name, found in your service URLs after /ccx/service/ (e.g. acme_corp)
View API Clients

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6. Connect your Workday tenant to Metaview

Navigate to https://my.metaview.app/settings/workday. If you haven’t previously signed in to Metaview, you will be prompted to do so. Enter the following credentials:
FieldDescription
Workday HostYour Workday datacenter hostname (e.g. wd5-impl-services1.workday.com)
Workday TenantYour Workday tenant name (e.g. acme_corp)
ISU UsernameThe username of the Integration System User created in Step 1
ISU PasswordThe password of the Integration System User created in Step 1
Click Connect to start the integration. Metaview will validate your credentials and permissions. If the connection is successful, the integration process will begin syncing your data. This can take up to 48 hours to complete, and you will be emailed once the integration is successful.

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Features

Integrating Workday Recruiting with Metaview unlocks the following features:
  • Worker and recruiting team member sync
  • Ability to post your AI Notes as interview feedback in Workday with one click
  • Automatic enrichment of interview details (e.g. candidate name, job requisition title, recruiting step, location)
When your interview in Metaview matches to data in your Workday Recruiting instance, you will see the Workday logo in Metaview. Click on the Workday logo to navigate directly to the matched candidate’s application in Workday Recruiting.

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Troubleshooting

Although Metaview does not automatically schedule interviews from Workday Recruiting, Metaview will still attempt to match your interviews scheduled by other means to the relevant applications and job requisitions in Workday. The most common reasons why this doesn’t happen automatically are:
  • Interview or candidate is missing in Workday Recruiting
  • Duplicate interviews or candidate applications in Workday
  • Data mismatch between Metaview invite and information in Workday (e.g. wrong participants, missing participant, wrong candidate name)
  • Insufficient information to match interview or candidate (often occurs when using Inviting to an ongoing call or Upload recordings options)
  • The meeting type is NOT set to Job interview or Debrief. Please see Call details for more information.
If you believe that a Metaview interview was not matched or was incorrectly matched to your Workday data, please reach out to our team and provide as much data as possible for our team to properly investigate. Please provide specific examples and the relevant identifiers (e.g. Application ID, Job Requisition ID, Candidate ID) from your Workday Recruiting instance.

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Disconnect your Workday integration

You can disable your Metaview integration directly from within your Metaview account under Settings → Integrations then select Disconnect Workday. This immediately disconnects Metaview from your ATS data. Please note however that any calls that have already been scheduled may still go ahead. Please see Disabling Metaview for details on how to also make sure that the Notetaker bot doesn’t join any future calls.