Connect Pinpoint to Metaview
1. Your API key can be found within Pinpoint.- Navigate to Settings -> Integrations.
- If you don’t already have Pinpoint API added, select Apps, search for Pinpoint API and click Add.
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From the Pinpoint API settings, select Create New. Name the key Metaview and add the following permissions:
- Application: Read
- Comment: Read and Write
- Interview: Read
- Job: Read
- Scorecard: Read
- User: Read
- Copy the API key.
Features
Integrating your Pinpoint ATS to Metaview unlocks the following features:- Automatic scheduling directly from ATS
- Employees sync
- Ability to post your notes and TLDR to ATS with one click
- Automatic enrichment of Call details (e.g. candidate name, job title, stage, location)
- Automatic addition of links to Metaview notes in ATS
- Provide Access to calls for users with Recruiter and Hiring Manager roles in ATS
on the``Pinpoint
logo go to the matched entry in your ATS.
Troubleshooting
When a call was not scheduled through Pinpoint, Metaview will still attempt to match your calls scheduled by other means to relevant entries in your ATS. The most common reasons why this doesn’t happen automatically are:- Call or candidate is missing in the ATS
- Duplicate calls or candidates in the ATS
- Data mismatch between Metaview invite and information in ATS (e.g. wrong participants, missing participant, wrong candidate)
- Insufficient information to match call or candidate (often occurs when using Inviting to an ongoing call or Upload recordings options)
- The meeting type is NOT set to Job interview or Debrief. Please see Call details for more information.