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Metaview integrates seamlessly with Pinpoint. This makes it possible for Metaview to automatically capture scheduled interviews in Pinpoint so we can provide AI-generated summaries.

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Connect Pinpoint to Metaview

1. Your API key can be found within Pinpoint.
  1. Navigate to Settings -> Integrations.
  2. If you don’t already have Pinpoint API added, select Apps, search for Pinpoint API and click Add.
  3. From the Pinpoint API settings, select Create New. Name the key Metaview and add the following permissions:
    1. Application: Read
    2. Candidate: Read (optional, required for sourcing)
    3. Comment: Read and Write
    4. Interview: Read
    5. Job: Read
    6. Scorecard: Read
    7. User: Read
  4. Copy the API key.
Generate Pinpoint API Key - Watch Video 2. Get your Pinpoint account subdomain Copy your Pinpoint subdomain. This is the same subdomain you see when you log in to Pinpoint itself (your-subdomain.pinpointhq.com). 3. Share Pinpoint API key and account subdomain with Metaview Navigate to https://my.metaview.app/settings/pinpoint. If you haven’t previously signed in to Metaview, you will be prompted to do so. Enter the API key and subdomain into the corresponding fields. Image After saving your changes, the integration process will start. This can take up to 48 hours to complete, and you will be emailed once the integration is successful.

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Features

Integrating your Pinpoint ATS to Metaview unlocks the following features:
  • Automatic scheduling directly from ATS
  • Employees sync
  • Ability to post your notes and TLDR to ATS with one click
  • Automatic enrichment of Call details (e.g. candidate name, job title, stage, location)
  • Automatic addition of links to Metaview notes in ATS
  • Provide Access to calls for users with Recruiter and Hiring Manager roles in ATS
When a call was scheduled through Pinpoint or was matched to data in Pinpoint, you will see the ATS logo in Metaview. Click on the``Pinpoint logo go to the matched entry in your ATS.

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Troubleshooting

When a call was not scheduled through Pinpoint, Metaview will still attempt to match your calls scheduled by other means to relevant entries in your ATS. The most common reasons why this doesn’t happen automatically are:
  • Call or candidate is missing in the ATS
  • Duplicate calls or candidates in the ATS
  • Data mismatch between Metaview invite and information in ATS (e.g. wrong participants, missing participant, wrong candidate)
  • Insufficient information to match call or candidate (often occurs when using Inviting to an ongoing call or Upload recordings options)
  • The meeting type is NOT set to Job interview or Debrief. Please see Call details for more information.
If you believe that a Metaview call was not matched or was incorrectly matched to your ATS data, please reach out to support@metaview.ai and provide as much data as possible for our team to properly investigate. Please provide specific examples and the relevant IDs (e.g. application ID, candidate ID) from your ATS.

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Disconnect your Pinpoint integration

You can disable your Metaview integration directly from within your Metaview account under Settings →Integrations then select Disconnect Pinpoint. This immediately disconnects Metaview from your ATS data. Please note however that any calls that have already been scheduled may still go ahead. Please see Disabling Metaview for details on how to also make sure that the Notetaker bot doesn’t join any future calls.