Configure the Workable integration for your workspace.
Metaview integrates seamlessly with Workable. This makes it possible for Metaview to automatically capture scheduled interviews in Workable so we can provide AI-generated summaries.
1. Account drop down > IntegrationGo to the Integrations section of your account page. You can do this by either going straight to this link, or by following the steps in the GIF below.2. Generate a tokenOnce in the Integration page, scroll to “Metaview.ai”. Click Generate token and copy the token.3. Share Workable API access token with MetaviewNavigate to https://my.metaview.app/settings/workable. If you haven’t previously signed in to Metaview, you will be prompted to do so. Paste in the token, and click Save.
Automatic addition of links to Metaview notes in ATS
When a call was scheduled through Workable or was matched to data in Workable, you will see the Workable logo in Metaview. Click on the Workable logo go to the matched entry in your ATS.
When a call was not scheduled through Workable, Metaview will still attempt to match your calls scheduled by other means to relevant entries in your ATS. The most common reasons why this doesn’t happen automatically are:
Call or candidate is missing in the ATS
Duplicate calls or candidates in the ATS
Data mismatch between Metaview invite and information in ATS (e.g. wrong participants, missing participant, wrong candidate)
Insufficient information to match call or candidate (often occurs when using Inviting to an ongoing call or Upload recordings options)
The meeting type is NOT set to Job interview or Debrief. Please see Call details for more information.
If you believe that a Metaview call was not matched or was incorrectly matched to your ATS data, please reach out to support@metaview.ai and provide as much data as possible for our team to properly investigate. Please provide specific examples and the relevant IDs (e.g. application ID, candidate ID) from your ATS.