Clockwork

Metaview integrates seamlessly with Clockwork Recruiting. This makes it possible for Metaview to match your interviews to people in Clockwork so we can provide AI-generated summaries, and to post notes, TLDRs and links from Metaview back to Clockwork.

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Connect Clockwork to Metaview

Connecting Clockwork requires four values from your Clockwork account — your API Key, Secret Key, Firm Service Key, and firm slug. The first three are found together on the API Keys page; the firm slug is taken from your Clockwork URL. 1. Open your Clockwork profile In Clockwork, click your name in the top-right of the screen and select Profile. 2. Go to the API Keys section On your profile, find the API Keys section. 3. Copy your Firm Service Key Your Firm Service Key is shown directly in the API Keys section. Copy it — you’ll paste it into Metaview. 4. Create your API Key and Secret Key Click Create in the top-right of the API Keys section. Clockwork will generate an API Key and a Secret Key. 5. Find your firm slug Your firm slug is the subdomain in your Clockwork URL — the part before .clockworkrecruiting.com. For example, if you sign in at https://acme.clockworkrecruiting.com your firm slug is acme. 6. Enter your details in Metaview Navigate to https://my.metaview.app/?settings=clockwork. If you haven’t previously signed in to Metaview, you will be prompted to do so. Enter your API Key, Secret Key, Firm Service Key and firm slug into the corresponding fields. After entering all the above details, click the Test API Key button — if you have entered your details correctly the tests will pass, and you will be able to confirm your Metaview – Clockwork integration.

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Features

Integrating your Clockwork ATS to Metaview unlocks the following features:

• Employees sync
• Ability to post your notes and TLDR to ATS with one click
• Data enrichment of candidate profile (e.g. name, job title, stage, location, CV)
• Automatic addition of links to Metaview notes in your ATS
• Use AI Sourcing to search through your ATS for potential candidates
• Add new candidates to your ATS that have been sourced

When your call in Metaview matches to data in your ATS, you will see the Clockwork logo in Metaview. Click on the Clockwork logo to go to the matched entry in your ATS.

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Troubleshooting

Although Metaview does not automatically schedule calls from Clockwork, Metaview will still attempt to match your calls scheduled by other means to the relevant entries in your ATS. The most common reasons why this doesn’t happen automatically are:

• Call or candidate is missing in the ATS
• Duplicate candidates in the ATS
• Data mismatch between Metaview invite and information in ATS (e.g. wrong participants, missing participant, wrong candidate)
• Insufficient information to match call or candidate (often occurs when using Inviting to an ongoing call or Upload recordings options)
• The meeting type is NOT set to Job interview or Debrief. Please see Call details for more information.

If you believe that a Metaview call was not matched or was incorrectly matched to your ATS data, please reach out to us and provide as much data as possible for our team to properly investigate. Please provide specific examples and the relevant IDs (e.g. candidate ID) from your ATS.

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Disconnect your Clockwork integration

You can disable your Metaview integration directly from within your Metaview account under Settings → Integrations then select Disconnect Clockwork. This immediately disconnects Metaview from your ATS data. Please note however that any calls that have already been scheduled may still go ahead. Please see Disabling Metaview for details on how to also make sure that the Notetaker bot doesn’t join any future calls.