ATS Setup
For Application Review to be able to progress and reject candidates on your behalf, Metaview needs a few additional permissions beyond the standard integration. See Greenhouse, Ashby, Gem, Lever, Workable, Teamtailor and SmartRecruiters for details.Rejection emails
When you reject candidates through Application Review, the rejection email is sent through your ATS (not from Metaview directly). A few things to know:- Template and reason: You select defaults during setup, but you can override the rejection email template and rejection reason.
- Timing: Rejection emails are sent automatically on a weekday morning, within two days of the status change. The timezone used for send timing may vary depending on your ATS — Ashby uses the workspace default timezone, while Greenhouse uses the timezone from your Greenhouse account settings. This timing is not customizable at this time.
- Sender: The sender is controlled by your ATS, not by Metaview. To change the sender, update it in your ATS settings.
Permissions and Sharing
Who can see and act on an Application Review depends on your role in Metaview and your ATS.| Role | Access level |
|---|---|
| Metaview workspace admin | Can access all Application Reviews across all roles, regardless of ATS permissions. |
| ATS Organization Admin (e.g. Ashby Organization Admin, Greenhouse Admin) | Same as Metaview workspace admin — access to all reviews. |
| Hiring team member | Can access reviews for roles where they are on the hiring team in your ATS. |
| Other users | No access unless a review is shared with them. |
How it works with your ATS
Metaview syncs hiring team membership directly from your ATS. The roles that appear in Application Review are determined by which jobs you are on the hiring team for.In Ashby, Metaview determines access based on hiring team membership, not Access Roles. If a job doesn’t appear in Metaview, ask your Ashby admin to add you to the hiring team for that role.