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Application Review turns your job description into a clear Ideal Candidate Profile, then evaluates every applicant against it. The result is a prioritized overview with transparent reasoning — helping you focus your review on the most relevant candidates and make more informed hiring decisions. It works directly with your ATS. We currently support Greenhouse, Ashby, Gem, Lever, SmartRecruiters, Teamtailor and Workable.

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How AI Application Review Works

To start a review, open Metaview, click Application Review in the sidebar, and select a role from your ATS.
  1. Select a role and stage You will see a list of open roles pulled from your connected ATS. Pick the role you want to review, then choose which pipeline stage to pull candidates from. This defaults to the Application Review stage, but you can select any stage. As part of setup, you can also optionally configure how rejections are handled:
    • Default rejection reason: Select a reason that will automatically be applied in your ATS when candidates are rejected. This helps keep your data consistent and saves time during review.
    • Rejection email: Choose which email template to send to candidates when rejecting them. These email templates will come straight from your ATS. This allows you to tailor communication based on stage or role. If no email is selected, no automatic rejection email will be sent.
  2. Add documents To make the review more precise, you can attach a job description or other role documents. This step is optional but recommended. The extra context helps Metaview generate a more complete and accurate Candidate Profile, so you can move faster through setup.
  3. Refine the Candidate Profile Using your job description and any attached documents, Metaview will generate a draft Ideal Candidate Profile (ICP) that summarizes the key requirements: experience, skills, education, red flags, and positive signals. Edit as needed and once it looks right, click Start Reviewing .
    Application Review Icp
  4. Review candidates Once you accept the Candidate Profile, Metaview pulls all candidates from the selected stage in your ATS and evaluates each one individually against the ICP. Each candidate gets written reasoning covering their strengths, gaps, and an overall fit rating:
    • Strong match: Closely aligns with the ICP across key criteria
    • Good match: Aligns with most requirements, with some gaps
    • Partial match: Some alignment, but notable gaps remain
    • Low match: Limited alignment with the ICP
    • Inconclusive: No CV was uploaded, the file was corrupted, or the resume could not be parsed These ratings are intended to support — not replace — your review. The written reasoning behind each rating is provided so you can apply your own judgment and context when assessing candidates.
  5. Provide feedback to refine results As you review, mark candidates as Yes / Maybe / No and add feedback. After a few ratings, you can choose to refine your search — Metaview uses your input to adjust how candidates are evaluated, so the results better reflect what matters to you. You can also edit your Candidate Profile or create a new one at any point. When you do, Metaview re-evaluates candidates against the updated profile.
  6. React to potential candidates Once you have identified the right people, you can take action directly from Metaview:
    • Progress candidates: move them forward to the next stage in your ATS
    • Reject candidates: reject them in your ATS, with a rejection email sent using the template you configured during setup You always make the final call. Metaview never auto-rejects anyone.

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Ingesting New Candidates

When new applications come in through your ATS, they are picked up and evaluated against your current Candidate Profile. New candidates appear alongside your existing pool with the same written reasoning and match ratings, so your review stays up to date without starting over.

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Detecting Application Anomalies and Potential Fraud

Application Review automatically screens for signs of potentially fraudulent or automated applications. Signals fall into two broad categories:
  • Identity signals — whether contact information, online presence, and work history are consistent and verifiable.
  • Automation signals — whether the application shows signs of being submitted through an auto-apply service or contains templated, low-effort content.
Application Review Fraud Shield
These signals are indicators, not conclusions — they are designed to surface information for your consideration, not to make a determination about any application. After reviewing an application, you can update the fraud risk label and optionally add a justification based on your own assessment.
Application Review helps surface signals of potentially fraudulent or inauthentic applications — such as inconsistent identity information, auto-submitted applications, or templated content — but does not automatically reject or deprioritize candidates. You always make the final call.

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Pausing and Managing Reviews

You can stop an Application Review either temporarily or permanently, depending on your needs. If you pause a review, Metaview will stop evaluating new candidates. When you resume, all candidates currently in the selected ATS stage who have not yet been evaluated will be processed — including those who applied during the pause. This may use credits for all newly accumulated candidates. Candidates who were progressed or rejected in your ATS while the review was paused will not be re-evaluated.
Please be mindful that resuming a review may use credits for all newly accumulated candidates.
If you want to stop reviewing candidates entirely, there are two options depending on your situation. To prevent new applications from being processed, close or unpublish the role in your ATS (e.g. Greenhouse, Ashby), which stops new candidates from entering the pipeline. If the role is complete and no further review is needed, you can delete the Application Review in Metaview. Deleted reviews are archived and no longer consume credits.

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Using Best practices

We understand you may have questions about best practices when using Application Review. We’ve put together a guide for your team covering how to set up effective ICPs, review match categories, and stay aligned with compliance expectations — take a look here.

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Troubleshooting

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A candidate shows as Inconclusive but they have a resume

This usually means the uploaded file could not be parsed. Common causes include corrupted PDFs, image-only scans with no text layer, or unusual file formats. Open the CV tab to view the original files. If the file looks normal to you, flag it to support so the team can investigate.

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Evaluation seems stuck or is taking a long time

Each review version goes through a lifecycle: Draft (ICP being written), Evaluating (candidates being assessed), Active (evaluation complete, ready for your review), and Archived (replaced by a newer version). For large candidate pools, the Evaluating phase can take longer than usual. If a review has been stuck in this status for more than 30 minutes, contact support with the role name and workspace so the team can check for processing issues.

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The rejection email came from the wrong person

The sender is determined by your ATS, not by Metaview. In Greenhouse, update the sender in the rejection email template settings. In Ashby, rejections are sent from the system no-reply address and cannot be changed from within Metaview.