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Application Review turns your job description into a clear Ideal Candidate Profile, then evaluates every applicant against it. The result is a prioritized overview with transparent reasoning — helping you focus your review on the most relevant candidates and make more informed hiring decisions. It works directly with your ATS. We currently support Greenhouse and Ashby, with more integrations (including Gem and Lever) coming soon.

How AI Application Review Works

To start a review, open Metaview, click Application Review in the sidebar, and select a role from your ATS.
  1. Select a role and stage You will see a list of open roles pulled from your connected ATS. Pick the role you want to review, then choose which pipeline stage to pull candidates from. This defaults to the Application Review stage, but you can select any stage. As part of setup, you can also optionally configure how rejections are handled:
    • Default rejection reason: Select a reason that will automatically be applied in your ATS when candidates are rejected. This helps keep your data consistent and saves time during review.
    • Rejection email: Choose which email template to send to candidates when rejecting them. These email templates will come straight from your ATS. This allows you to tailor communication based on stage or role. If no email is selected, no automatic rejection email will be sent.
  2. Add documents To make the review more precise, you can attach a job description or other role documents. This step is optional but recommended. The extra context helps Metaview generate a more complete and accurate Candidate Profile, so you can move faster through setup.
  3. Refine the Candidate Profile Using your job description and any attached documents, Metaview will generate a draft Ideal Candidate Profile (ICP) that summarizes the key requirements: experience, skills, education, red flags, and positive signals. Edit as needed and once it looks right, click Start Reviewing .
    Application Review Icp
  4. Review candidates Once you accept the Candidate Profile, Metaview pulls all candidates from the selected stage in your ATS and evaluates each one individually against the ICP. Each candidate gets written reasoning covering their strengths, gaps, and an overall fit rating:
    • Strong match: Closely aligns with the ICP across key criteria
    • Good match: Aligns with most requirements, with some gaps
    • Partial match: Some alignment, but notable gaps remain
    • Low match: Limited alignment with the ICP
    • Inconclusive: No CV was uploaded, the file was corrupted, or the resume could not be parsed These ratings are intended to support — not replace — your review. The written reasoning behind each rating is provided so you can apply your own judgment and context when assessing candidates.
  5. Provide feedback to refine results As you review, mark candidates as Yes / Maybe / No and add feedback. After a few ratings, you can choose to refine your search — Metaview uses your input to adjust how candidates are evaluated, so the results better reflect what matters to you. You can also edit your Candidate Profile or create a new one at any point. When you do, Metaview re-evaluates candidates against the updated profile.
  6. React to potential candidates Once you have identified the right people, you can take action directly from Metaview:
    • Progress candidates: move them forward to the next stage in your ATS
    • Reject candidates: reject them in your ATS, with a rejection email sent using the template you configured during setup You always make the final call. Metaview never auto-rejects anyone.

New Candidates

When new applications come in through your ATS, they are picked up and evaluated against your current Candidate Profile. New candidates appear alongside your existing pool with the same written reasoning and match ratings, so your review stays up to date without starting over.

Rejection Emails

When you reject candidates through Application Review, the rejection email is sent through your ATS (not from Metaview directly). A few things to know:
  • Template and reason: You select defaults during setup, but you can override the rejection email template and rejection reason.
  • Timing: Custom send times are not yet available from within Metaview.
  • Sender: The sender is controlled by your ATS, not by Metaview. To change the sender, update it in your ATS settings.

Permissions and Sharing

Application Review mirrors the permissions set in your ATS. Metaview admins can see and edit all application reviews regardless of ATS permissions. Reviews can also be shared with other team members the same way notes can be.

ATS Setup

For Application Review to be able to progress and reject candidates on your behalf, your ATS API key needs a few additional permissions beyond the standard Metaview integration.

Troubleshooting

I can’t reject or progress candidates

Your ATS API key likely does not have the required POST permissions. See the ATS Setup section above and check that the Advance Application and Reject Application permissions are enabled on your Metaview API key.

I see closed or irrelevant roles during setup

Application Review should only show open roles from your ATS. If you are seeing closed or archived roles, try refreshing the page. If the issue persists, contact support.

A candidate shows as Inconclusive but they have a resume

This usually means the uploaded file could not be parsed. Common causes include corrupted PDFs, image-only scans with no text layer, or unusual file formats. Open the CV tab to view the original files. If the file looks normal to you, flag it to support so the team can investigate.

Evaluation seems stuck or is taking a long time

Each review version goes through a lifecycle: Draft (ICP being written), Evaluating (candidates being assessed), Active (evaluation complete, ready for your review), and Archived (replaced by a newer version). For large candidate pools, the Evaluating phase can take longer than usual. If a review has been stuck in this status for more than 30 minutes, contact support with the role name and workspace so the team can check for processing issues.

The rejection email came from the wrong person

The sender is determined by your ATS, not by Metaview. In Greenhouse, update the sender in the rejection email template settings. In Ashby, rejections are sent from the system no-reply address and cannot be changed from within Metaview.

Can the AI detect fraudulent or AI-generated resumes?

Application Review may help surface indicators such as keyword patterns, tenure gaps, or claims that appear inconsistent with a candidate’s overall profile. These signals are intended to support your review, not to make a determination about any candidate. Human judgment is essential for interpreting context and making fair assessments.