Connecting Your Email
Check your Sequences Settings for your current email connection status. ClickConnect Email and follow the authentication steps via the Google pop-up. Once your mailbox is connected, click Manage to edit mailbox settings.
The email you connect must match your Metaview account email. Metaview does not support connecting a personal gmail.com account unrelated to your organization’s workspace.
Permissions
To use Gmail for outreach, Metaview requests the following OAuth scopes:gmail.send— to send outreach emails from your accountgmail.readonly— to read delivery and reply status
Set as your default mailbox
Set the toggle toenable, to use the selected mailbox as your default mailbox when creating sequences.
Sending on Behalf of Others
Team members can be granted permission to send outreach sequences using your email address. This is useful for scenarios where a recruiter manages sequences on behalf of a hiring manager or colleague. In Proxy Sender Permissions, you can choose between:- Specific people — search for and select individual teammates to grant access
- Entire team — allow anyone in your organization to send on your behalf
Granting proxy sender access to your entire team means any active member of your organization can schedule outreach emails from your inbox. Use Specific people if you’d prefer more granular control.
- You must explicitly grant a colleague (or your entire organization) permission to send from your email. They cannot do this without your approval.
- You can grant permission to a specific person or to everyone in your organization.
- You can revoke permission at any time from your account settings.
Permissions are scoped to your organization — only active members of your org can be granted send-on-behalf access.
Email Signature
When enabled, Metaview will automatically append your default Gmail email signature to all sequence emails. Toggle betweenEnabled and Disabled at any time.
When Enabled, you will see a signature preview. Click Reload signature to see an updated version of your signature. If you do not see a signature, you will need to add a signature to your Gmail account. Please see here for instructions.
Disconnecting Your Email
To disconnect your Gmail email, select your mailbox and clickDisconnect mailbox. This will:
- Clear your stored authentication tokens immediately
- Archive all send-on-behalf permissions you’ve granted to others
- Pause any active sequences that were using your email address
Disconnecting your email does not delete your sequences or candidate data — it only stops emails from being sent until you reconnect.
Troubleshooting
If you have trouble connecting your email to Metaview, try the following:- Ensure the email you’re connecting is the same one you use to log in to Metaview.
- Check with your IT team if you need admin approval to authorize Metaview in your Google Workspace.
- Try disconnecting and reconnecting your email from Integrations Settings.
- If sequences are pausing unexpectedly, check whether your send-on-behalf permissions are still active, or whether the email you’re sending from has been disconnected.