Connecting Your Email
Check your Sequences Settings for your current email connection status. ClickConnect Email and follow the authentication steps via the Google pop-up. Once your mailbox is connected, click Manage to edit mailbox settings.
The email you connect must match your Metaview account email. Metaview does not support connecting a personal gmail.com account unrelated to your organization’s workspace.
Permissions
When you connect a Gmail account, Metaview requests Google OAuth scopes that allow it to perform specific actions on behalf of the connected user. Google’s consent screen describes the maximum access associated with each scope. The descriptions below explain how Metaview uses that access for Sequences. For Google’s official definitions, see the Gmail API scopes reference.gmail.send– Required to send outreach emails from your connected Gmail account.gmail.readonly– Required to identify delivery activity and detect replies, so sequence activity stays up to date and candidates are not contacted again after responding. This scope allows read-only access to messages and mailbox settings; Metaview cannot use it to modify or delete emails.
Set as your default mailbox
Set the toggle toenable, to use the selected mailbox as your default mailbox when creating sequences.
Sending on Behalf of Others
Team members can be granted permission to send outreach sequences using your email address. This is useful for scenarios where a recruiter manages sequences on behalf of a hiring manager or colleague. In Proxy Sender Permissions, you can choose between:- Specific people — search for and select individual teammates to grant access. Only active members of your workspace can be granted send-on-behalf access.
- Entire team — allow anyone in your workspace to send outreach sequences on your behalf.
This feature does not share your email login or give general inbox access. It only lets selected colleagues send outreach sequences on your behalf and view the resulting sequence activity/replies.
Email Signature
When enabled, Metaview will automatically append your default Gmail email signature to all sequence emails. Toggle betweenEnabled and Disabled at any time.
When Enabled, you will see a signature preview. Click Reload signature to see an updated version of your signature. If you do not see a signature, you will need to add a signature to your Gmail account. Please see here for instructions.
Disconnecting Your Email
To disconnect your Gmail email, select your mailbox and clickDisconnect mailbox. This will:
- Clear your stored authentication tokens immediately
- Archive all send-on-behalf permissions you’ve granted to others
- Pause any active sequences that were using your email address
Disconnecting your email does not delete your sequences or candidate data — it only stops emails from being sent until you reconnect.
Troubleshooting
If you have trouble connecting your email to Metaview, try the following:- Ensure the email you’re connecting is the same one you use to log in to Metaview.
- Check with your IT team if you need admin approval to authorize Metaview in your Google Workspace.
- Try disconnecting and reconnecting your email from Integrations Settings.
- If sequences are pausing unexpectedly, check whether your send-on-behalf permissions are still active, or whether the email you’re sending from has been disconnected.