Metaview seamlessly captures meetings through Webex. Just add Metaview as a participant to your Webex video call and we will automatically record, transcribe, and summarize everything. No changes to your existing workflow required.

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Joining Webex calls

Metaview will join scheduled Webex calls autonomously up to 2 minutes prior to the scheduled start time. You will know that Metaview Notetaker is capturing notes for you when it appears as a guest in your Webex meeting. Metaview is only capturing notes if it appears as a participant. Image

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Allowing the Notetaker bot into the call

If your Webex settings require meeting hosts to admit guests, the Notetaker will need to wait in the “lobby” and will send this request notification to the meeting host. Metaview will not capture any notes for you until it has been admitted into the meeting. Image Whoever is the meeting host on the Webex call will need to admit the Notetaker bot within 15 minutes of the scheduled start time after which the Notetaker bot will kicked out of the Webex lobby. Open the participants tab and click Let in to have the Notetaker bot join your call. Image

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Ending your call

Metaview’s Notetaker bot will stay on the Webex call until all participants have left, there is no audio for an extended period of time, or if the meeting is ended by the host. Your notes will be ready on your Metaview account within 5 minutes of the bot leaving the call.

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Customizing the bot’s appearance

By default, Metaview appears as “AI Notetaker: powered by Metaview” on your Webex calls. Organizations on our Enterprise plan can customize this by adding your logo as shown below, please submit your request here or have your account admin submit a logo to support@metaview.ai with the following specifications:
  • SVG or PNG format
  • Minimum 400px width
  • Logo background must be transparent
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This option is only available for teams on the Enterprise plan. See here for details.

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Removing the Notetaker bot before the end of the call

Call participants can easily remove Notetaker bot from an ongoing Webex call. Meeting hosts can remove the bot directly from the meeting screen. Select the bot, click ... (3 dots) and select Expel. If you remove the bot at the very start of the call, Metaview will not process any notes. Image Metaview interviewers and account admins can also remove Metaview from an ongoing video conference call from their Metaview account home page. To do so, go to section “Completed interviews”, click ⋮ (3 dots) of the ongoing call and select the Remove bot option. If you remove the bot at the start of the call, Metaview will not process the notes. Click Confirm and the bot will leave the Webex call within 30 seconds. Image Please contact support@metaview.ai if you have any questions.