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Go to https://my.metaview.app/ to create or log in to your account. When you create a Metaview account, it’s automatically linked to an organization (what we call a “Workspace”). If your organization doesn’t already exist, we’ll create one for you.
Metaview is designed for business use only, so you’ll need to sign up with your work email (not a personal one). Metaview does not allow you to use a school or personal email like @outlook.com or @gmail.com for account creation.
This Workspace is where your team’s data lives — things like recordings, transcripts, notes, and reports. Workspaces keep everything organized under your company, not under individual accounts. If you’re the first person from your company to sign up, you might be made the Workspace admin. Admins can manage users, and access, but your organization can update this at any time.

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Using single sign-on

Metaview supports SSO with SAML (e.g. Okta), and sign-ins through Google Workspace or Azure AD (Microsoft). See our articles for more information: Connect with Google, Connect with Microsoft or SSO.

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Forgot your password?

If you use a combination of email and password to login, you can use the Forgot password option to securely reset your password. If you are on the sign up page, you will need to attempt to login in first, then you will see the option to reset. Image Please note that if you have already previously connected your acccount via Google, Microsoft or your organization has set up SSO, you don’t need to use a Metaview password to login. Simply connect to your Metaview account via these secure options instead.

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Didn’t receive your verification email?

When creating an account using your work email and password, Metaview will send you a verification email containing a code to confirm you have access to that address. If you don’t immediately receive the code:
  1. Double-check your email address — typos are the most common cause why new users don’t receive verification emails.
  2. Check your spam or junk folder — the email may have been filtered incorrectly. Make sure save Metaview as a known contact.
  3. If you’ve confirmed the two points above, we recommend that you contact your IT team as your company may be blocking emails from @metaview.ai and our domain needs to be approved for emails to come through.

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Blocked accounts

If you encounter the following message when trying to log in to Metaview “You no longer have access to Metaview. Please contact your workspace admin.” This means that your account has been blocked. As a first course of action, we recommend that you contact your workspace admin, as they would be able to explain why you have been blocked and would be able to assist unblock your account as explained here. Authentication Blocked Pn Please have your admin reach to our support team if they require additional assistance.