Instructions for Matching a Candidate's Telephone Number in Zapier (When Prefixes Differ)

Follow these steps to configure your Zap in Zapier to handle variations in phone number prefixes, such as switching between +44 and 0.

1. Configure the 'Find Person by Phone' Step

- In the Find Person by Phone step, go to the Configure stage.

- In the "If no search results are found" section, set it to Mark "successful".

2. Add a Path Step

- After the Find Person by Phone step, add a Path step.

3. Set Conditions for the First Path

- In the first path's conditions:

- Set the rule to Only continue if "ID" is "Exists".

- Under this path, add a step to update your ATS with the candidate's information.

4. Configure the Second Path (Fallback Rule)

- In the second path, set the rule type to Fallback.

5. Add a Code Step in the Fallback Path

- Under the fallback path, add a Code step.

- For the Action Event, select Run JavaScript.

6. Configure the Code Step

- In the Configure section of the Code step:

1. Set the input data field to include the candidate's phone number (e.g., candidate number).

2. Enter the following JavaScript code:

let phone_number = input_data['Phonenumber'] || '';

// Convert the phone number from +44 to 0 prefix

if (phone_number.startsWith('+44')) {

var converted_number = '0' + phone_number.slice(3); // Replace +44 with 0

} else {

var converted_number = phone_number; // Return unchanged if it doesn't start with +44

}

// Prepare the output

output = { 'converted_number': converted_number };

This setup will handle cases where a candidate's phone number is entered with a +44 prefix, converting it to the 0 format if necessary. If the prefix is already correct, it remains unchanged.