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ATS Integrations Teamtailor

Teamtailor

Metaview integrates seamlessly with Teamtailor.

Connect Teamtailor to Metaview

1. Navigate to API Key Settings

You can navigate to token settings directly with this link. Alternatively, from the Teamtailor "Settings" page, select API keys. You should now see an overview of your API keys.

2. Generate a new API key

Once on the API key page, select the + New API Key button. Name your API key "Metaview". Select Admin from the dropdown menu, and select both the Read and Write boxes. Click Create to generate the key. After generating the key, make sure to copy it.

3. Share Teamtailor API Key with Metaview

Navigate to https://my.metaview.app/settings/teamtailor. If you haven't previously signed in to Metaview, you will be prompted to do so. Enter the API key into the corresponding field.

After saving your changes, the integration process will start. This can take up to 48 hours to complete, and you will be emailed once the integration is successful.

Features

Integrating your Teamtailor ATS to Metaview unlocks the following features:

  • Employees sync

  • Ability to post your notes and to ATS with one click

  • Automatic enrichment of (e.g. candidate name, job title, stage, location)

  • Automatic addition of links to Metaview notes in your ATS

When your call in Metaview matches to data in your ATS, you will see the Teamtailor logo in Metaview. Click on the Teamtailor logo go to the matched entry in your ATS.

Troubleshooting

Although Metaview does not automatically schedule calls from Teamtailor, Metaview will still attempt to match your calls scheduled by other means to the relevant entries in your ATS. The most common reasons why this doesn't happen automatically are:

  • Call or candidate is missing in the ATS

  • Duplicate calls or candidates in the ATS

  • Data mismatch between Metaview invite and information in ATS (e.g. wrong participants, missing participant, wrong candidate)

  • Insufficient information to match call or candidate (often occurs when using or options)

If you believe that a Metaview call was not matched or was incorrectly matched to your ATS data, please reach out to support@metaview.ai and provide as much data as possible for our team to properly investigate. Please provide specific examples and the relevant IDs (e.g. application ID, candidate ID) from your ATS.