> ## Documentation Index
> Fetch the complete documentation index at: https://support.metaview.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Screening FAQs

> Answers to specific questions about interview languages, camera settings, scorecards, and deadlines.

For how Screening works end to end, see the [Screening Overview](/screening/overview) and [Screening Setup](/screening/setup).

## Interview Languages

**Q: Which languages does Screening support?**

18 language options: Arabic, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Turkish, and Vietnamese. Each language has its own set of interviewer voices.

**Q: Can candidates choose any language?**

No. They can only choose from the languages you've enabled on that screen.

**Q: What happens if a candidate doesn't make a choice?**

The screen's first language is pre-selected as the default, so the interview goes ahead in that language.

**Q: What changes for a single-language screen?**

Nothing. The picker only appears when more than one language is enabled.

## Camera and Background

**Q: What are the camera options?**

Three, set per screen in the `Setup` card:

* **On** — the camera is required, and candidates interview with video.
* **Optional** — the candidate decides for themselves.
* **Off** — audio-only. Candidates can't turn video on, so you get an audio recording and transcript.

**Q: Can candidates blur their background?**

Yes, when their camera is on. It's a one-tap toggle on the pre-interview settings screen, previewed live before they join, and off by default. The blur is applied to the camera feed itself, so the recording is blurred from the first frame to the last.

**Q: What if a candidate's browser can't run blur?**

Their interview goes ahead without it. They're never stopped from starting because blur isn't available.

**Q: Does the camera setting affect scoring?**

No. Ratings are produced from the transcript only — there's no video analysis, and no audio analysis beyond turning speech into text. Recordings are stored for your playback.

## Scorecards

**Q: What is the Also mentioned section?**

Candidates often share useful things your questions didn't ask about — a notice period, who referred them, a competing offer. `Also mentioned` sits under the question results on every scorecard and captures those details, so they aren't lost.

**Q: Why is Also mentioned sometimes empty?**

The candidate didn't raise anything beyond your questions, which is common on short screens.

## The Interview Plan

**Q: What do the answer formats do?**

`Fit Score` rates the answer against the rubric you wrote for that question — `Great`, `Good`, `Okay`, `Poor`, or `Inconclusive`. `Yes/No`, `Number`, `Text`, and `Date` extract the answer into that typed value instead, which is useful for facts you want to compare directly across candidates — a notice period, years of experience, a start date.

Every format is analysed the same way underneath: whichever you choose, you get notes on what the candidate said, the evidence from the transcript, and anything the answer left open.

**Q: Can an answer automatically reject a candidate?**

No. No answer format acts as a knockout, and there are no automatic thresholds on numbers or dates — a `No` doesn't reject anyone on its own. Typed answers do inform the candidate's overall result, so evidence that genuinely rules someone out for the role can contribute to an overall `Poor`, but progressing and rejecting is always your call. The only automatic action in Screening is `Reject at deadline`, which responds to a missed deadline rather than to anything the candidate said.

**Q: Can the interviewer see a candidate's resume?**

Only if you let it. The `Candidate context` toggle on the `Context` tab lets the AI see the candidate's resume and their answers to your application questions, so it can ask about what they actually wrote rather than covering the same ground again.

**Q: Can I hear the interview before publishing it?**

Yes, and it's free. `Test this question` runs the question you're editing, `Test full interview` runs the whole thing from the start, and `Preview as candidate` takes you through the experience exactly as a candidate would get it. None of these use credits.

## Deadlines and Reminders

**Q: When are reminders sent, and can I edit them?**

Reminders are based on the deadline you set, and the `Scheduling & deadline` card tells you when they'll land — on a 7-day deadline, for example, candidates are reminded 3 days and 1 day before. They're sent automatically and aren't editable, but you can read both in the `Outreach` preview pane. With no deadline set, candidates get a single invitation and no reminders.

**Q: How do I give one candidate more time?**

Open their `…` menu and select `Extend deadline`, then pick a new date. Their invite link works up to the new deadline, any remaining reminders shift with it, and they get an email confirming the new date with a `Start your interview` button.

**Q: Does extending one candidate's deadline affect anyone else?**

No. It applies to that candidate only. Changing the deadline in the screen's `Outreach` tab is what moves it for everyone.

**Q: A candidate's link has already expired — can I still extend it?**

Yes. Extending reopens their link up to the new date.

## Before the Interview

**Q: What does the pre-interview check cover?**

`Confirm your settings` checks the candidate's internet connection automatically and gives them a clear result with a short piece of advice and the option to test again. They also hear a spoken sample so they can confirm they can hear the interviewer, and can switch to a different speaker where their browser allows it.

**Q: Does a poor connection check stop the interview?**

No. Candidates are warned and shown what to try, but they can always continue. If they can't hear the speaker sample, steps to fix it appear on screen.

<Tip>
  If a candidate tells you they had audio or connection trouble, ask what this check showed them before their interview — it usually points straight at the cause, and `Reset attempt` lets you offer another go once they've sorted it.
</Tip>
