> ## Documentation Index
> Fetch the complete documentation index at: https://support.metaview.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# OTYS

> Configure the OTYS integration for your workspace.

Metaview integrates with [OTYS](https://www.otys.com/). This brings OTYS jobs, candidates, applications, stages, and users into Metaview for Notes, Application Review, Screening, and Sourcing.

## Connect OTYS to Metaview

In Metaview, go to **Settings** → **Integrations**, find **OTYS**, and click **Connect**. Follow the on-screen flow to authorize your OTYS account.

After saving your changes, the integration process will start. This can take up to 48 hours to complete, and you will be emailed once the integration is successful.

## Permissions

The OTYS connection is authorized through Kombo as a whole — there are no individual permissions for you to select. Metaview uses that access to match your calls to the right candidate and role, enrich candidate profiles, keep your team in sync, and write Notes and other Metaview information back to OTYS.

<Note>
  Kombo is a Metaview subprocessor. Our current subprocessor list is published in the [Trust Center](https://trust.metaview.ai/), and the terms covering this processing are set out in our [DPA](https://www.metaview.ai/data-processing-agreement). See also [Privacy and security](/account-management/privacy-and-security/overview).
</Note>

Anything under **Optional** is only used by an individual feature — without it, the core integration still works.

<Accordion title="View list of permissions">
  **Required**

  * Jobs
  * Candidates
  * Applications
  * Application stages
  * Users

  **Optional**

  * Read application and candidate attachments
  * Add notes to an application
  * Create candidates and applications
</Accordion>

<Note>
  Metaview does not write stage changes or rejections back to OTYS. Application Review progress and rejection decisions are completed in OTYS itself.
</Note>

## Features

* Employees and hiring teams sync
* Candidate metadata, including name, company, source, contact details, location, job, stage, and status
* Add Notes to an OTYS application as text notes
* Open matched OTYS candidates and applications directly from Metaview
* Use [Application Review](/application-review/overview) to import and review OTYS applications
* Use [Sourcing](/sourcing/overview) to search through your OTYS candidates
* Add sourced candidates to OTYS roles

## What's not supported

* **Automatic scheduling** — schedule interviews through your calendar or other scheduling tools.
* **Application Review and Screening write-back** — progress and rejection decisions from Application Review, and Screening results, are recorded in Metaview only. Complete any OTYS stage or status changes in OTYS.
* **Links to Metaview notes in OTYS** — the integration does not add result links to OTYS applications.
* **Interviews, tags, rejection reasons, and scorecards** — this data is not available through the OTYS connector.

## Troubleshooting

Metaview will attempt to match your calls to relevant OTYS candidates and applications. Common reasons a call or candidate may not be matched include:

* The call or candidate is missing in OTYS
* Duplicate candidates or applications in OTYS
* A mismatch between the Metaview invite and the candidate's OTYS details
* Insufficient information to identify the candidate
* The meeting type is not set to **Job interview** or **Debrief**

If a call was not matched or was matched incorrectly, please [contact support](mailto:support@metaview.ai) with specific examples and the relevant OTYS candidate or application IDs.

## Disconnect your OTYS integration

In Metaview, go to **Settings** → **Integrations**, select **OTYS**, and choose **Disconnect OTYS**.

This immediately disconnects Metaview from your OTYS data. Calls already scheduled on your calendar may still go ahead. See [Disabling Metaview](/notes/capturing-calls/disabling-capture) to prevent the Notetaker from joining future calls.


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