> ## Documentation Index
> Fetch the complete documentation index at: https://support.metaview.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# HiBob

> Configure the HiBob integration for your workspace.

Metaview integrates with [HiBob](https://www.hibob.com/) Hiring. This brings HiBob jobs, candidates, applications, and interviews into Metaview, so the Metaview Notetaker can join your HiBob interviews automatically, and supports Notes, Screening, and Sourcing.

## Connect HiBob to Metaview

In Metaview, go to **Settings** → **Integrations**, find **HiBob**, and click **Connect**. Follow the on-screen flow to authorize your HiBob account.

You will need:

* A HiBob account in the **Admins** permission group
* The **Hiring** module turned on in HiBob's system modules
* A HiBob service user, created under **System Settings** → **Integration Tools** → **Service users**, in a permission group with **Hiring** → **Job Openings** → **Manage all job openings**
* For automatic scheduling, the same permission group also needs **People's data** → **View** on **Basic info** for everyone, so Metaview can match interviewers by work email

The connection flow walks you through creating the service user and setting its permissions.

After saving your changes, the integration process will start. This can take up to 48 hours to complete, and you will be emailed once the integration is successful.

## Permissions

The HiBob connection is authorized through Kombo using your service user. Metaview uses that access to read your jobs, candidates, applications, and interviews, and your employees' names and work emails to identify interviewers. It uses this to schedule the Notetaker, match your calls to the right candidate and role, and enrich candidate profiles. Metaview does not write anything back to HiBob.

> [!NOTE]
>
> Kombo is a Metaview subprocessor. Our current subprocessor list is published in the [Trust Center](https://trust.metaview.ai/), and the terms covering this processing are set out in our [DPA](https://www.metaview.ai/data-processing-agreement). See also [Privacy and security](https://support.metaview.ai/account-management/privacy-and-security/overview.md).

## Features

* Automatically schedule Metaview for upcoming HiBob interviews, with cancellations kept in sync
* Candidate metadata, including name, contact details, job, and location
* Open matched HiBob candidates and applications directly from Metaview
* Use [Sourcing](https://support.metaview.ai/sourcing/overview.md) to search through your HiBob candidates

## What's not supported

* **Adding Notes, TLDRs, or links to HiBob** — HiBob doesn't accept notes through this integration. Copy anything you need into HiBob manually.
* **Application Review, stage changes, and rejections** — complete any HiBob stage or status changes in HiBob.
* **Adding sourced candidates to HiBob**
* **CVs, application stages, tags, and rejection reasons** — this data is not available through the HiBob connector.

## Troubleshooting

Metaview will attempt to match your calls to relevant HiBob candidates and applications. Common reasons a call or candidate may not be matched include:

* The call or candidate is missing in HiBob
* Duplicate candidates or applications in HiBob
* A mismatch between the Metaview invite and the candidate's HiBob details
* Insufficient information to identify the candidate
* The meeting type is not set to **Job interview** or **Debrief**

If a call was not matched or was matched incorrectly, please [contact support](mailto:support@metaview.ai) with specific examples and the relevant HiBob candidate IDs.

## Disconnect your HiBob integration

In Metaview, go to **Settings** → **Integrations**, select **HiBob**, and choose **Disconnect HiBob**.

This immediately disconnects Metaview from your HiBob data. Calls already scheduled on your calendar may still go ahead. See [Disabling Metaview](https://support.metaview.ai/notes/capturing-calls/disabling-capture.md) to prevent the Notetaker from joining future calls.


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