> ## Documentation Index
> Fetch the complete documentation index at: https://support.metaview.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Atlassian

> Connect Atlassian to use Confluence pages and Jira issues in Metaview Sourcing.

Role briefs and team documentation often live in Confluence, and project or hiring requirements in Jira. Connect your Atlassian account so the [Sourcing agent](https://support.metaview.ai/sourcing/overview.md) can use those pages and issues when you ask it to.

> [!NOTE]
>
> Atlassian is a ready-made connector. [Connectors overview](https://support.metaview.ai/integrations/connectors-overview.md) explains how connectors work and how connected data is accessed, stored and shared.

## Requirements

* An Atlassian Cloud site, and an account with access to the Confluence spaces or Jira projects you want to use.
* A Metaview account with access to Sourcing.
* Access that isn't blocked by your organisation's Atlassian controls. Your Atlassian admin manages MCP domain controls, IP allowlists and which tool permissions are enabled.

## Connect Atlassian

**1. Open Atlassian settings**

In Metaview, open **Settings > Integrations** and select `Connect Atlassian`. If a connection already exists, the card shows `Manage Atlassian` instead.

**2. Sign in to Atlassian**

Select `Connect Atlassian`. Sign in and authorise access to the Atlassian Cloud site containing your content.

**3. Check the connection**

You will return to Metaview. Atlassian settings show `Atlassian connected.` and a `Connected` status when setup is complete.

## Use Atlassian in Sourcing

Open Sourcing and use the **Connectors** menu beside the message composer to select Atlassian for your search. Tell the agent the site, the space or project, and include a link to the page or issue where you can.

For example:

```text theme={null}
Read the Senior Backend Engineer role brief in our Hiring Confluence space and the linked Jira issue HIRE-123. Summarise the requirements before sourcing.
```

## What the agent can do

The agent can search and read Confluence and Jira content, and create or update Confluence pages and Jira work items. This is limited by the connected account's permissions and by the tool permissions your Atlassian admin has enabled.

> [!NOTE]
>
> Some search and context requests are powered by Atlassian Rovo and consume your organisation's Rovo credits.

## Share or disconnect

Your Atlassian connection is personal by default. Workspace admins can share their own connection by selecting `Workspace` on its `Personal / Workspace` control in **Settings > Integrations > Manage Atlassian**. Select `Disconnect` in the same place to stop further Atlassian requests.

> [!WARNING]
>
> A shared connection lets workspace members read, create and update Confluence and Jira content through the connected Atlassian account, even if they do not have their own access in Atlassian. Share only a connection whose content and permissions are appropriate for your workspace.

See [Connectors overview](https://support.metaview.ai/integrations/connectors-overview.md#access-and-workspace-sharing) for how sharing and disconnecting work.

## Troubleshooting

| Problem | What to do |
| - | - |
| Authorisation was cancelled or failed | Try connecting again. Ask your Atlassian admin whether MCP domain controls block the connection. |
| Atlassian connected successfully, but the agent's requests fail | Your organisation's IP allowlist may be blocking the requests. Sign-in can succeed even when later requests are blocked. Ask your Atlassian admin to check. |
| Atlassian is connected but the agent cannot use it | Open the **Connectors** menu in your Sourcing search and check that Atlassian is selected. |
| The agent cannot find a page or issue | Check that the connected account can open it. Give the agent the site, the space or project, and a link. |
| The agent cannot create or update content | Check the connected account's permissions, and ask your Atlassian admin which tool permissions are enabled. |
| The connection shows `Reconnect` | The connection owner should open Atlassian settings, select `Reconnect` and sign in again. If a shared connection is unavailable, ask its owner to reconnect it. |

If the issue persists, contact [Metaview support](mailto:support@metaview.ai).


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